Bag Case Pentax

Bag Case Pentax

Disaster Will Digital Camera to get fixed?

The two main problems of the digital camera, a lens issue of Canon cameras and a defect image sensor found in many companies' models, continue to affect the owners, but the answers have called the company altogether.

The prolonged "E18" controversy, named after an error that occurs when the lens can no longer extend or retract, is at the forefront again. Users with Canon point and shoot, including the lines A and SD product, have complained of the problem.

Canon has not reported any defect with the cameras and usually does not pay to repair affected cameras that are out of warranty.

In contrast, a large number of companies acknowledge a defective image sensor in various camera models and offer free repairs out of warranty. Canon, Fujifilm, Konica Minolta, Nikon, Olympus, Pentax, Ricoh, Sony and all have delivered service warnings about the earlier defective CCD cameras, camcorders and camera-enabled PDAs that result in drastically smeared or blurred images. The E18 error

Tony Hartshorn from Santa Barbara, California, says he "loves" using his Canon Powershot A70. But when the camera was about two years, sporadic E18 errors escalated to the point where the lens barrel was incorrectly aligned and could not retract properly, Hartshorn wrote in an e-mail.

Canon expects "cut him a break," he says, because of the large number of complaints about the E18 Web. But when he sent his camera out of warranty for Canon repair, the company offered to settle their A70 or $ 108 or sell a refurbished A75 (a slight upgrade) for the same price. He opted for repair the camera, and "no [explanation for the problem] accompanied by the camera repaired," Hartshorn said in his email. But he says he gave the impression during conversations with Canon representatives that something like dust or sand had gotten into the space around the barrel.

Canon says the error E18 is when nothing prevents the lens from properly extending or retracting. For example, the lens can freeze or stick if a camera is subject to impacts External or any substance (eg, liquid, sand or earth) filters in the unit, the company said. Or, if a camera is turned on while into a bag and something prevents the lens extraction, a user could be affected, Canon says.> / p>

It is not our fault, Users Say

The current controversy centers around Canon Camera owners, who insist that they did not cause their problems and feel Canon should fix problems for free. They have made known their stories in a series of user forums and blogs, including those related to Digital Photography Review, Imaging Resource, and the area juggling.

To help keep the camera without problems, Canon recommends not touching the lens or its surroundings. The company also suggests that ensure the power is off before storing the camera for you.

If you get hit with the dreaded E18 error, and turn off the camera and again not deals with it, Canon suggests contacting the store where you purchased the unit, leading to a service center or call technical support at 800/828-4040 Canon.

If the camera is still under warranty and need to send it to Canon, the support the company says it will consider issues on an E18 case by case basis whether the warranty covers repairs. But if the warranty has expired, you will pay.

ConsumerAffairs.com reported last fall law firm based in Chicago of Horwitz, Horwitz & Associates filed a class action on behalf of camera owners affected by the E18 problem. Neither Canon nor the law firm commented on the pending litigation. A law firm in San Francisco, Girard Gibbs & De Bartolomeo, is also investigating the matter.

Another problem with the camera takes a series of chambers that were manufactured between 2002 and 2004 in areas with heavy heat and humidity. defective image sensors can work incorrectly, causing the unit to produce very deformed or discolored photos. Konica Minolta Web site has samples of pictures taken with faulty sensors.

If your camera has or develops this problem, manufacturers typically offer free repairs, even if the warranty has expired. However, some companies set A deadline for repair. Sony, for example, will provide free repairs on the problem of CCD to October 2, 2007. If you've already paid to correct this defect before the warning was issued, you may be eligible for a refund. In addition, the technical support of Olympus says the camera will automatically replace concerned with certain serial numbers, although product has not experienced any problems.

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